Good communication !
A real classic short humorous video that reminds us about the value of listening and good communication.
We very quickly go into problem solving mode but this short funny video reminds us about how much more valuable listening can be to others rather than problem solving.
Good communication skills can be learnt. The Imago Dialogue process is one of the best ways I know to really listen, validate and empathise with another person. See more about Imago Relationship Therapy at Relationship Counselling Manchester as well as Imago Relationships International .
Remember to first seek to understand before trying to be heard. Perhaps try and practice really trying to be present and listen to those in your life.